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Política de Cancelación

REGULAR CANCELLATION POLICY (in time of covid-19 the previous conditions have priority)

If these two conditions exist simultaneously: 1º Your reservation is cancelled within 24 hours after payment, and 2º Between the date of payment and the date of arrival there are at least three days, the full amount will be refunded.

If the reservation is cancelled more than 60 days before arrival, the student will get a full refund of your deposit, but not the reservation fee.

If the reservation is cancelled less than 60 days before arrival, neither the deposit nor the reservation fee will be refunded, unless the student finds another person to rent the room in his place for, at least, an equal period of time. In that case, the full amount of the deposit will be refunded, but not the same with the reservation fee.

If the reservation is cancelled less than 30 days before arrival, and the date of arrival is in October, November, February or March, there is an additional penalty of one month's rent

In case you want to cancel the reservation, you must write to info@aluni.net